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- [ENG] Price of each item does not appear on the CDS screen
- [ENG] Price Display Not Showing on CDS Screen (Android)
- [ENG] Price Display Does Not Appear on the CDS Screen (iOS)
- [Malay] Harga setiap item Tidak Keluar pada skrin CDS
- [Malay] Paparan Harga Tidak Keluar pada skrin CDS (Android)
- [Malay] Paparan Harga Tidak Keluar pada skrin CDS (iOS)
Printer
- [ENG] Printer Prints Receipts Slowly / Prints Strange Font
- [ENG] Printer Prints Unclearly / Blurry / Blank
- [Malay] Printer: Combine/ Separate Order
- [Malay] Printer Mencetak Resit Dengan Perlahan / Mencetak Font Pelik
- [Malay] Printer Mencetak Dengan Tidak Jelas / Kabur / Blur / Kosong
- [ENG] Printer: Combine or Separate Order
- [ENG] Turn On Master Copy
- [ENG] Restart Printer
- [ENG] Printer: Remove and Add
- [ENG] Printer: Test Print
- [ENG] Printer: Add ‘tagging’ On ‘itemize printing’
- [ENG] Printer Disconnected
- [ENG] Printer: How to check the SKAB on Cloud
- [Malay] Printer: Bagaimana untuk semak SKAB pada Cloud
- [Malay] Hidupkan Master Copy
- [Malay] Hidupkan Semula Printer (Restart Printer)
- [Malay] Test Print pada Printer
- [Malay] Buang dan tambah printer (Remove and Add Printer)
- [Malay] Tambah ‘tagging’ pada ‘itemize printing’
- [Malay] Printer Disconnected
- [Malay] Printer Cetak Resit Tidak Diperlukan/ Cetak Tanpa Henti
- [ENG] Printer Prints Receipt Unnecessarily or Prints Non-stop
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General
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Getorders App
Slurp! Central 2
Printer 2.0
Slurp!Cloud 2
- How To Create Discount
- How to Create a Payment Method in Slurp Cloud
- How to Create a Preset Reason in Slurp Cloud
- How to Create Charges in Slurp Cloud
- How to Create Taxes in Slurp Cloud
- How to Create Other Payment Methods in Slurp Cloud
- How to Create an API Access Token in Slurp Cloud
- How to Create a Discount with Time Availability in Slurp Cloud
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Slurp! Waiter Android
Slurp! Waiter iOS
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[ENG] Waiter Apps not connected to Central (iOS)
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Bysupport
Step 1: Check Device Connection
- Ensure the Central iPad and Waiter App iPad are connected to the getslurp.com WiFi
- Ensure the Central iPad is always on the Dashboard screen.
- Ensure Local Network is Activated on the iPad (Slurp Central Application) (For all applications in the Slurp Ecosystem):
- Steps to check Local Network:
- Open Settings on the iPad.
- Select Apps.
- Find and select the Slurp Central / Slurp Waiter / Slurp CDS application.
- Activate (Enable) the Local Network option.
Step 2: Configure Waiter Apps in iPad
- Perform an App Refresh on the Waiter App.
- Close and reopen the Slurp Waiter application.
- Select the Central iPad detected on the bottom left of the screen.
(This step can be ignored if the iPad automatically detects the Central iPad.) - Enter the employee PIN.
- The Waiter iOS application will display the same table numbers as on the Central iPad.
- If the Waiter application connection to Central still fails, proceed to step 3: deactivating the license.
Step 3: Deactivating Waiter Apps License in Central
- Open the Slurp Central application.
- Click on the Restaurant Section at the bottom of the screen.
- Click System at the top of the screen.
- Click the unique number below Waiter Apps License.
- Click Dismiss.
- Click Deactivate.
- Repeat steps (d) to (e) until the unique number is empty.
- Perform Refresh App.
- Repeat the same steps to troubleshoot Waiter App.
- If all the steps above are unsuccessful, restart the Central iPad and the Waiter Apps.
- If it still fails, uninstall the waiter app and reinstall the Waiter Apps.
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