What can we help you with?
Maintenance
Cash Drawer
CDS
- [ENG] Price of each item does not appear on the CDS screen
- [ENG] Price Display Not Showing on CDS Screen (Android)
- [ENG] Price Display Does Not Appear on the CDS Screen (iOS)
- [Malay] Harga setiap item Tidak Keluar pada skrin CDS
- [Malay] Paparan Harga Tidak Keluar pada skrin CDS (Android)
- [Malay] Paparan Harga Tidak Keluar pada skrin CDS (iOS)
Printer
- [ENG] Printer Prints Receipts Slowly / Prints Strange Font
- [ENG] Printer Prints Unclearly / Blurry / Blank
- [Malay] Printer: Combine/ Separate Order
- [Malay] Printer Mencetak Resit Dengan Perlahan / Mencetak Font Pelik
- [Malay] Printer Mencetak Dengan Tidak Jelas / Kabur / Blur / Kosong
- [ENG] Printer: Combine or Separate Order
- [ENG] Turn On Master Copy
- [ENG] Restart Printer
- [ENG] Printer: Remove and Add
- [ENG] Printer: Test Print
- [ENG] Printer: Add ‘tagging’ On ‘itemize printing’
- [ENG] Printer Disconnected
- [ENG] Printer: How to check the SKAB on Cloud
- [Malay] Printer: Bagaimana untuk semak SKAB pada Cloud
- [Malay] Hidupkan Master Copy
- [Malay] Hidupkan Semula Printer (Restart Printer)
- [Malay] Test Print pada Printer
- [Malay] Buang dan tambah printer (Remove and Add Printer)
- [Malay] Tambah ‘tagging’ pada ‘itemize printing’
- [Malay] Printer Disconnected
- [Malay] Printer Cetak Resit Tidak Diperlukan/ Cetak Tanpa Henti
- [ENG] Printer Prints Receipt Unnecessarily or Prints Non-stop
- Show Remaining Articles (1) Collapse Articles
Waiter Apps
Report
- Articles coming soon
Router
General
Slurp! CDS
Getorders App
Slurp! Central 2
Printer 2.0
Slurp!Cloud 2
- How To Create Discount
- How to Create a Payment Method in Slurp Cloud
- How to Create a Preset Reason in Slurp Cloud
- How to Create Charges in Slurp Cloud
- How to Create Taxes in Slurp Cloud
- How to Create Other Payment Methods in Slurp Cloud
- How to Create an API Access Token in Slurp Cloud
- How to Create a Discount with Time Availability in Slurp Cloud
e-Invoice
Slurp! FAQ
- Articles coming soon
Slurp! Inventory Retails
Slurp! Waiter Android
Slurp! Waiter iOS
Ipad
Payment Integration
< All Topics
Print
Step to Put Thermal Paper Roll in a Receipt Printer
Posted
Updated
Bysupport
1. Turn off the printer and get the roll ready
2. Press the “Open” button on the cover of the printer.
3. Remove the used paper roll and core
4. Insert the new paper roll into the slot and pull out some paper.
5. Close the POS printer cover
2 Points You Should Pay Attention to:
Do not load the paper in reverse. Thermal receipt paper can only be printed on one side – thermal side, so you must make sure the thermal side has close contact with the thermal heat head.

It is essential to keep a watch on the receipts which are coming out of the printer. If there are red lines on the receipt coming out from the printer, it indicates that the roll is about to get over
Table of Contents