What can we help you with?
[ENG] Printer: Remove and Add
Step 1: Check Connection on Printer
Make sure the printer is turned on, the LAN cable is connected (orange & green LEDs lit), and the ‘power cable’ and adapter are correctly connected (adapter LED green).
Step 2: Check Network Connection
Ensure the iPad’s WiFi connection is to Getslurp WiFi (getslurp.com).
Step 3: Check the Printer Status
Open Central, check the printer status (Disconnected) and do a Test Print to get the printer’s IP Address.
Step 4: Remove Printer
- Open Settings in Central (bottom left).
- Press the Padlock icon and enter the admin password.
- Select the printer with Disconnected status, then press the Dustbin icon to delete the printer.
Step 5: Add Printer
- Tap the ‘+’ (Add Printer) icon.
- Select Manual Printer or select the IP Address displayed as in the test print.
- Enter the Printer Name, Printer IP, and set the printer mode (Cashier / Kitchen / Hybrid / Station):
- Cashier Mode: Bill
- Kitchen Mode: For Kitchen Docket
- Hybrid Mode: For 2 functions, Cashier and Kitchen
- Station Mode: For Waiter App printer
- Click Add Printer.
Step 6: Connection Confirmation
After 5 minutes, perform Refresh Apps in Central and confirm the printer status changes to Connected.