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Cash Drawer
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CDS
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- [ENG] Price of each item does not appear on the CDS screen
- [ENG] Price Display Not Showing on CDS Screen (Android)
- [ENG] Price Display Does Not Appear on the CDS Screen (iOS)
- [Malay] Harga setiap item Tidak Keluar pada skrin CDS
- [Malay] Paparan Harga Tidak Keluar pada skrin CDS (Android)
- [Malay] Paparan Harga Tidak Keluar pada skrin CDS (iOS)
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Printer
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- [ENG] Printer Prints Receipts Slowly / Prints Strange Font
- [ENG] Printer Prints Unclearly / Blurry / Blank
- [Malay] Printer: Combine/ Separate Order
- [Malay] Printer Mencetak Resit Dengan Perlahan / Mencetak Font Pelik
- [Malay] Printer Mencetak Dengan Tidak Jelas / Kabur / Blur / Kosong
- [ENG] Printer: Combine or Separate Order
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- [ENG] Turn On Master Copy
- [ENG] Restart Printer
- [ENG] Printer: Remove and Add
- [ENG] Printer: Test Print
- [ENG] Printer: Add ‘tagging’ On ‘itemize printing’
- [ENG] Printer Disconnected
- [ENG] Printer: How to check the SKAB on Cloud
- [Malay] Printer: Bagaimana untuk semak SKAB pada Cloud
- [Malay] Hidupkan Master Copy
- [Malay] Hidupkan Semula Printer (Restart Printer)
- [Malay] Test Print pada Printer
- [Malay] Buang dan tambah printer (Remove and Add Printer)
- [Malay] Tambah ‘tagging’ pada ‘itemize printing’
- [Malay] Printer Disconnected
- [Malay] Printer Cetak Resit Tidak Diperlukan/ Cetak Tanpa Henti
- [ENG] Printer Prints Receipt Unnecessarily or Prints Non-stop
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Print
[ENG] Printer: Remove and Add
Posted
Updated
Bysupport
Step 1: Check Connection on Printer
Make sure the printer is turned on, the LAN cable is connected (orange & green LEDs lit), and the ‘power cable’ and adapter are correctly connected (adapter LED green).
Step 2: Check Network Connection
Ensure the iPad’s WiFi connection is to Getslurp WiFi (getslurp.com).
Step 3: Check the Printer Status
Open Central, check the printer status (Disconnected) and do a Test Print to get the printer’s IP Address.
Step 4: Remove Printer
- Open Settings in Central (bottom left).
- Press the Padlock icon and enter the admin password.
- Select the printer with Disconnected status, then press the Dustbin icon to delete the printer.
Step 5: Add Printer
- Tap the ‘+’ (Add Printer) icon.
- Select Manual Printer or select the IP Address displayed as in the test print.
- Enter the Printer Name, Printer IP, and set the printer mode (Cashier / Kitchen / Hybrid / Station):
- Cashier Mode: Bill
- Kitchen Mode: For Kitchen Docket
- Hybrid Mode: For 2 functions, Cashier and Kitchen
- Station Mode: For Waiter App printer
- Click Add Printer.
Step 6: Connection Confirmation
After 5 minutes, perform Refresh Apps in Central and confirm the printer status changes to Connected.
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