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[ENG] Waiter Apps not connected to Central (Android)
Step 1: Check Device Connection
- Ensure the Central iPad and Waiter Apps iPad are connected to the getslurp.com WiFi
- Ensure the Central iPad always stays on the Dashboard screen.
- Ensure Local Network is Activated on the iPad (Slurp Central Application) (For all applications in the Slurp Ecosystem):
- Steps to check Local Network:
- Open Settings on the iPad.
- Select Apps.
- Find and select the Slurp Central / Slurp Waiter / Slurp CDS application.
- Activate (Enable) the Local Network option.
Step 2: Configure Waiter Apps in Android
- Tap the 3 dots at the top right of the screen on the Slurp Waiter application on Android.
- Tap Settings.
- Tap System Status.
- Tap Connect to Another Central.
- Enter the employee’s PIN number.
- The Waiter application will display the table number.
- If the Waiter application connection to Central still fails, proceed to step 3: deactivating the license.
Step 3: Deactivating Waiter Apps License in Central
- Open the Slurp Central application.
- Click on the Restaurant Section at the bottom of the screen.
- Click System at the top of the screen.
- Click the unique number under Waiter Apps License.
- Click Dismiss.
- Click Deactivate.
- Repeat steps (d) to (e) until the unique number is blank.
- Perform Refresh App.
- Repeat the same steps to troubleshoot the Waiter App.
- If all the above steps are unsuccessful, restart the Central iPad and the Waiter Apps.
- If it still fails, uninstall the waiter app and reinstall the Waiter Apps.