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Maintenance
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Cash Drawer
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CDS
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- [ENG] Price of each item does not appear on the CDS screen
- [ENG] Price Display Not Showing on CDS Screen (Android)
- [ENG] Price Display Does Not Appear on the CDS Screen (iOS)
- [Malay] Harga setiap item Tidak Keluar pada skrin CDS
- [Malay] Paparan Harga Tidak Keluar pada skrin CDS (Android)
- [Malay] Paparan Harga Tidak Keluar pada skrin CDS (iOS)
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Printer
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- [ENG] Printer Prints Receipts Slowly / Prints Strange Font
- [ENG] Printer Prints Unclearly / Blurry / Blank
- [Malay] Printer: Combine/ Separate Order
- [Malay] Printer Mencetak Resit Dengan Perlahan / Mencetak Font Pelik
- [Malay] Printer Mencetak Dengan Tidak Jelas / Kabur / Blur / Kosong
- [ENG] Printer: Combine or Separate Order
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- [ENG] Turn On Master Copy
- [ENG] Restart Printer
- [ENG] Printer: Remove and Add
- [ENG] Printer: Test Print
- [ENG] Printer: Add ‘tagging’ On ‘itemize printing’
- [ENG] Printer Disconnected
- [ENG] Printer: How to check the SKAB on Cloud
- [Malay] Printer: Bagaimana untuk semak SKAB pada Cloud
- [Malay] Hidupkan Master Copy
- [Malay] Hidupkan Semula Printer (Restart Printer)
- [Malay] Test Print pada Printer
- [Malay] Buang dan tambah printer (Remove and Add Printer)
- [Malay] Tambah ‘tagging’ pada ‘itemize printing’
- [Malay] Printer Disconnected
- [Malay] Printer Cetak Resit Tidak Diperlukan/ Cetak Tanpa Henti
- [ENG] Printer Prints Receipt Unnecessarily or Prints Non-stop
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Waiter Apps
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Router
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Print
[ENG] Waiter Apps Time Out
Posted
Updated
Bysupport
Step 1: Check Device Connection
- Ensure the Central iPad and Waiter App iPad are connected to the WiFi *getslurp.com*
- Ensure the Central iPad is always on the Dashboard screen.
- Ensure the coverage distance is within the coverage range (2000 sq ft).
- If the distance exceeds the coverage limit, it is recommended to upgrade the router either by:
- Add an additional router, or
- Use a router with higher specifications.
Step 2: Prevent Time Out
- Go to the Dashboard.
- Press and hold on the middle part of the Waiter App icon.
- Turn Off the Auto Logout function.
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