Does your restaurant offer food delivery service? Today’s your lucky day because we have some secrets to share here.
In the year 2021, food delivery service is one of the essential working sectors due to the pandemic.
In this article, you will find some useful tips that will help your restaurant online food delivery sales.
Let’s dive right in!
The Rise of Food Delivery Service
Food delivery is already a crucial part of our everyday’s lives.
Once considered as the next big thing in Malaysia, this service has somehow become big ahead of schedule courtesy of the MCO.
MCO has certainly increased consumer awareness and acceptance of online food delivery services.
Here are some advantages that you should know about offering food delivery services:
- More business opportunities
- Better chance of getting new customers
- Less overhead
Many have found this service super convenient and it has certainly made their life easier.
This is mainly because they can get anything they want from any of their favourite restaurants delivered directly to their front door.
As a result, restaurants have reacted quickly by offering partnering up with food delivery services or they offer to do the delivery themselves.
At times like these, you have to take action quickly and effectively to make sure you won’t be left behind
If your restaurant is offering food delivery service, it is time to step up your game.
How To Increase Your Restaurant Online Food Delivery Sales
Follow these tips, your restaurant will improve in no time.
1. Utilise Technologies to Accept Orders
You are probably aware by now, online ordering is the most preferred medium to order food.
Hence, it is important to make sure that you have knowledge about online business in this era.
To ensure your business runs smoothly, you need to have the best POS system available at this moment.
For example, the POS system such as Slurp! Pos Inventory Management will help you to:
- Manage menus better
- Manage workers better
- Manage customers better
Check out the Slurp! POS Inventory Management free trials here.
All of these elements will improve your business management.
Besides that, you need to work on your online presence on platforms like Google and also social media platforms.
This is the best way you can spread awareness to more people on the internet.
2. Outsource Delivery Riders
Ever heard about Food Panda or GrabFood before? These are some of the examples of food delivery service providers in Malaysia.
Instead of investing in hiring your own riders which could cost you more money, you should outsource your delivery service to food delivery companies.
Why is this the better option for a restaurant?
You can save the overall food delivery cost because you don’t have to worry about the insurance and also the hourly wages of the riders.
3. Improve Your Online Menu
Ultimately, people judge a restaurant based on the menu offered.
Take a good look at your existing menu and identify some of the issues that might bother prospects.
Another way you can do this is by getting opinions from your employees, customers and also social media.
You have to make sure that your online menu is:
- Easy to read
- Able to deliver crucial information
- Last but not least, you have to include the Call-To-Action (CTA) button
4. Prioritise Great Service
In business, it is important to provide great customer experience.
At the end of the day, they are one of the main reasons your business is still going strong.
Happy customers will lead to many more exciting things for your business in the future.
If they’re happy, they will recommend it to their friends or even better on social media.
You can improve your service by:
- Ensuring the food delivered is hot
- Packaging the food safely
- Focusing on nice packaging
To sum it up, food delivery service is a service that you must provide if you’re currently running a restaurant.
There is always room for improvement, so never stop looking for ways to improve your food delivery sales.
Running an F&B company in Malaysia is certainly a challenging task. Hence, having a good start in managing your business is vital.
If you have any intention of launching your business online, this platform is the one for you.
With Getorders, your business can do just that. The products that you can sell here are such as food, clothes, cosmetics, and many more.
What makes us different from other e-commerce platforms?
- We offer both delivery and self-pickup service too.
- Customers have the options to either pick up their items on their own or getting their items through delivery.
- This platform is open for all SME, F&B and retail entrepreneurs.