RM 3,200 – RM 4,500 (based on experience)

1 positions

About the role:

We are seeking a highly motivated and skilled Mobile App Developer to join our software development team. As a Mobile App Developer, you will be responsible for designing, developing, and maintaining our company’s mobile applications across multiple platforms (iOS, Android, etc.). You will work closely with the design, product, and project management teams to deliver high-quality, user-friendly mobile applications that meet the needs of our clients.

Key Responsibilities:

• Design, develop, and maintain mobile applications for iOS and Android platforms
• Write clean, efficient, and well-documented code
• Collaborate with the design, product, and project management teams to gather requirements and deliver high-quality, user-friendly mobile applications
• Stay up-to-date with the latest mobile technologies and industry trends
• Troubleshoot and resolve technical issues with the mobile applications
• Participate in code reviews and ensure that all team members follow best practices
• Mentor junior developers and contribute to the growth of the software development team

Requirements:

• Bachelor’s degree in Computer Science, Software Engineering, or a related field
• 3+ years of experience in mobile app development
• Strong experience with iOS and Android development using Swift, Objective-C, Flutter, Java, and/or Kotlin
• Proficiency in React Native, Xamarin, or similar cross-platform development frameworks
• Experience with RESTful APIs and integrating mobile apps with back-end systems
• Familiarity with Agile development methodologies and project management tools such as JIRA
• Strong problem-solving and analytical skills
• Excellent communication and interpersonal skills

Nice to have:

• Experience with F&B POS system development
• Familiarity with AI and machine learning technologies
• Experience with developing and publishing mobile applications to app stores
• Contributions to open-source projects

RM 2,000 (negotiable)

2 positions (1 Fulltime, 1 intern)

About the role:

We are seeking a highly motivated and skilled Technical Installation Executive to join our technical operations team. As a Technical Installation Executive, you will be responsible for overseeing the installation of our company’s products and systems at customer sites, ensuring that they are installed and configured properly, and providing ongoing technical support to customers as needed.

Key Responsibilities:

• Oversee the installation of our Slurp’s POS products and systems at customer sites, ensuring that they are installed and configured properly
• Provide onsite technical support to customers during the installation process and after installation is complete
• Ensure that all installations are completed on time and within budget
• Test and troubleshoot systems and equipment to ensure proper operation
• Provide training to customers on the use and maintenance of our company’s products and systems
• Maintain accurate and detailed installation records, including documentation of installation procedures, equipment specifications, and customer information
• Coordinate with other departments, such as sales and customer service, to ensure that customer needs are met
• Respond to customer inquiries and resolve technical issues in a timely and professional manner
• Contribute to the continuous improvement of our company’s installation and technical support processes

Requirements:

• Bachelor’s degree in Electrical Engineering, Computer Science, or a related field
• Fresh graduates are encouraged to apply. Experience in technical installations and/or customer support will be advantageous
• Strong technical skills, including experience with installation and configuration of hardware and software systems
• Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical individuals
• Strong problem-solving and analytical skills, with the ability to troubleshoot and resolve technical issues
• Ability to work independently and as part of a team
• Ability to travel to customer sites as needed 
• Valid driver’s license and reliable transportation
• Eager to learn and advocate for continuous improvement

Nice to have:

• Experience with installation and configuration of network systems and equipment
• Familiarity with industry standards and regulations, such as ISO 9001 and CE Marking
• Experience with customer support and technical service in a fast-paced, customer-facing environment

RM 2,800 – RM 4,000 (based on experience)

1 position 

About the role:

We are seeking an experienced Merchant Success Lead to join our merchant services team. As a Merchant Success Lead, you will be responsible for managing a team of Merchant Success Executives, ensuring the satisfaction and success of our company’s merchants, and contributing to the overall strategy and growth of our merchant services business. 

Key Responsibilities:

• Lead, manage, and mentor Merchant Success team, providing guidance and support to help them achieve their goals
• Oversee and manage the customer journey for our company’s merchants, ensuring their satisfaction and success with our services
• Build and maintain strong relationships with our company’s merchants, serving as their primary point of contact
• Provide ongoing support to merchants, including troubleshooting, problem resolution, and training on our company’s products and services
• Collaborate with the sales, product, and technical teams to identify and implement solutions to meet merchants’ needs and improve their experience
• Develop and deliver customized training and educational materials for merchants on our company’s products and services
• Develop procedures, SLAs and other relevant metrics to manage customer complaints over all communication channels
• Monitor and analyze merchants’ performance and provide regular reports to management
• Stay up-to-date with industry trends and provide recommendations to merchants on best practices and new opportunities
• Contribute to the continuous improvement of our company’s merchant support processes
• Provide regular reports and presentations to senior management on the performance and success of the merchant services team and individual merchants

Requirements:

• Bachelor’s degree in Business, Marketing, or a related field
• 3+ years of experience in customer success, account management, or a related field
• Experienced in leading and managing teams, with a proven ability to develop and mentor individuals
• Strong customer service and relationship-building skills, with a proven ability to understand and respond to customer needs
• Excellent communication and interpersonal skills, with the ability to communicate effectively with both technical and non-technical individuals
• Strong problem-solving and analytical skills, with the ability to troubleshoot and resolve customer issues
• Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines

Nice to have:

• Experience with F&B POS system, Cloud technology, payment processing, or related industries
• Experience with product training and education

1 position

About the role:

We are seeking a motivated and detail-oriented Merchant Success Intern to join our Merchant Success team. In this role, you will have the opportunity to learn about and assist with various aspects of merchant success, including account management, customer support, and data analysis.

Key Responsibilities:

• Assist with day-to-day operations of the Merchant Success team, including responding to customer inquiries, conducting research, and updating customer records
• Collaborate with the Merchant Success team to identify and resolve customer issues in a timely and professional manner
• Conduct market research and stay up-to-date with industry trends and competitors to inform and improve our merchant success strategies
• Assist with data analysis and reporting, including preparing and analyzing customer metrics, tracking customer satisfaction, and identifying areas for improvement
• Collaborate with the marketing team to create and distribute merchant success materials, such as newsletters and guides
• Attend and assist with events and webinars to support our merchant success initiatives
• Provide administrative support to the Merchant Success team, including scheduling appointments, managing email and phone communications, and organizing files and documents

Requirements:

• Currently enrolled in a Bachelor’s or Master’s degree program in Business, Marketing, or a related field
• Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines
• Excellent communication and interpersonal skills, with the ability to communicate effectively with both technical and non-technical individuals
• Strong attention to detail and ability to maintain accurate and up-to-date records
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office

RM 2,000

1 position 

About the role:

We are seeking an experienced Sales Support Executive to join our sales team. As a Sales Support Executive, you will play a critical role in supporting our sales team, providing customer service and support to our clients, and contributing to the overall growth and success of our business.

Key Responsibilities:

• Provide support to the sales team, including scheduling appointments, preparing presentations and proposals, and processing sales orders
• Act as the first point of contact for clients, answering inquiries and resolving customer concerns in a timely and professional manner
• Maintain accurate and up-to-date customer records in our CRM system
• Assist with the preparation and delivery of presentations, product demonstrations, and other sales materials
• Conduct market research and provide recommendations to the sales team on potential new business opportunities
• Contribute to the continuous improvement of our company’s sales processes and procedures
• Prepare and deliver regular sales reports and presentations to senior management

Requirements:

• Bachelor’s degree in Business, Marketing, or a related field
• Fresh graduates are encouraged to apply
• Strong communication and interpersonal skills, with the ability to communicate effectively with both technical and non-technical individuals
• Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines
• Strong customer service and relationship-building skills, with a passion for helping others and resolving customer issues
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office

RM 3,000 basic + comm

1 positions

About the role:

We are seeking an experienced Sales Executive to join our growing sales team. As a Sales Executive, you will be responsible for developing and executing sales strategies, building relationships with clients, and contributing to the overall growth and success of our business.

Key Responsibilities:

• Develop and execute sales strategies to achieve or exceed monthly, quarterly, and annual sales targets
• Build and maintain relationships with clients, including conducting regular sales calls and follow-up communications
• Create and deliver presentations, product demonstrations, and other sales materials to potential clients
• Respond to client inquiries and resolve customer concerns in a timely and professional manner
• Conduct market research and stay up-to-date with industry trends and competitors to identify new business opportunities
• Collaborate with the marketing team to create and distribute marketing materials, such as brochures and email campaigns
• Maintain accurate and up-to-date customer records in our CRM system
• Prepare and deliver regular sales reports and presentations to senior management

Requirements:

• Bachelor’s degree in Business, Marketing, or a related field
• Fresh graduates are encouraged to apply. Preferably 3+ years of experience in sales, with a proven track record of meeting or exceeding sales targets
• Strong communication and interpersonal skills, with the ability to communicate effectively with both technical and non-technical individuals
• Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines
• Strong customer service and relationship-building skills, with a passion for helping others and resolving customer issues
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office and CRM software

Nice to have:

• Experience with market research and analysis
• Familiarity with F&B and/or POS industry
• Familiarity with start-up space in Malaysia

Job Description:

We are a fast-growing Cloud POS system startup seeking a highly motivated and experienced Product Manager to lead the development of our product roadmap and manage the execution of our product strategy. The successful candidate will be responsible for ensuring that our products meet customer needs and drive business growth.

Responsibilities:

• Develop and manage the product roadmap, ensuring that it aligns with the company’s overall goals and objectives.
• Collaborate with cross-functional teams, including engineering, design, and customer service, to develop and launch new products and features.
• Conduct market research and gather customer feedback to identify new opportunities for product development and improvement.
• Define and prioritize product requirements, balancing customer needs, business objectives, and technical feasibility.
• Function as the team’s Scrum Master, helping to ensure that the product development backlog is always prioritized and in line with business objectives.
• Run daily standups to ensure that all team members are aligned and working accordingly to sprints. 
• Develop and communicate product requirements and specifications to the engineering team, ensuring that they understand and can deliver on the product vision.
• Lead and guide the engineering team to develop product prototypes and conduct user testing to ensure that the product meets customer needs and expectations.
• Work with the marketing team to develop go-to-market strategies and product messaging that effectively communicate product value to customers.
• Monitor and analyze product performance metrics, including user engagement, retention, and revenue, and make recommendations for improvements.

Requirements:

• Bachelor’s degree in business, engineering, or a related field; a Master’s degree is preferred.
• 3+ years of experience in product management, preferably in the POS or software-as-a-service (SaaS) industry.
• Proven track record of developing and launching successful products and features.
• Strong analytical and problem-solving skills, with the ability to prioritize and make trade-offs in a fast-paced environment.
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
• Experience with Agile development methodologies.
• Familiarity with design thinking and user-centered design principles.
• Experienced working in a startup is an added advantage

Tech Stacks:

• Tools: Sentry, Crashlytics, Gitlab, Docker
• F/End (Cloud): Laravel, Vue.js, Socket.io
• F/End (Hub): NestJS, TypeScript, Socket.io
• B/End (Cloud): AWS, MySQL, Ubuntu, Redis, Nginx
• B/End (Hub): Docker

F&B Cloud POS System

We are seeking a highly skilled and motivated Senior Software Engineer to join our team and lead the development of our F&B Cloud POS System. As the Senior Software Engineer, you will be responsible for designing, developing, and deploying scalable and high-quality software solutions that meet the needs of our customers.

Responsibilities:

• Design and develop software solutions for Slurp Cloud POS
• Lead and mentor a team of software engineers to ensure the delivery of high-quality software products
• Collaborate with cross-functional teams (Product, UI/UX, Sales) to develop and implement new features and enhancements
• Design and implement automated testing processes to ensure software quality
• Stay up-to-date with emerging trends and technologies in software engineering
• Participate in code reviews and contribute to the development of software development best practices
• Investigate and debug complex issues and provide solutions in a timely manner

Requirements:

• Bachelor’s degree in Computer Science or a related field
• 7+ years of experience in software engineering, with a focus on cloud-based systems and web applications
• Strong programming skills in Java or other relevant programming languages
• Experience in microservices architecture and RESTful API design
• Knowledge of database technologies such as SQL, NoSQL, and data modeling
• Experience with software development tools such as Git, JIRA, and Confluence
• Excellent communication and problem-solving skills
• Experience in the F&B industry or related industry is a plus

Tech Stacks:

• Tools: Sentry, Crashlytics, Gitlab, Docker
• F/End (Cloud): Laravel, Vue.js, Socket.io
• F/End (Hub): NestJS, TypeScript, Socket.io
• B/End (Cloud): AWS, MySQL, Ubuntu, Redis, Nginx
• B/End (Hub): Docker

Marketing Executive

RM 2,500 – RM 3,500

Job Description:

We are a fast-growing F&B Cloud POS startup seeking a highly motivated and experienced Marketing Executive to
develop and execute marketing strategies that drive customer acquisition and revenue growth. The successful
candidate will develop and execute marketing campaigns across various channels, analyze campaign performance,
and optimize campaigns for maximum ROI.

About the job:

You will own the full marketing portfolio for Slurp Retail Tech Sdn Bhd. For this role, you will be in charge of all the
marketing initiatives for Slurp as we are part of a larger team under Silentmode Sdn Bhd, where you will be working
closely with shared resources such as Content Creator, Copywriter & Marketing Manager

Responsibilities:

1. Develop and execute marketing strategies that drive customer acquisition and revenue growth.
2. Collaborate with cross-functional teams, including sales, product, and customer service, to develop and
execute integrated marketing campaigns.
3. Develop and manage the company’s brand and ensure consistent messaging across all marketing
channels.
4. Plan and execute digital marketing campaigns, including email marketing, social media advertising, and
pay-per-click advertising.
5. Develop content marketing strategies and create content that educates and engages our target audience.
6. Analyze campaign performance and use data to optimize campaigns for maximum ROI.
7. Manage the company’s website and ensure that it is up-to-date and optimized for search engines.
8. Plan and execute events, webinars, and other marketing activities that drive customer engagement and
lead generation.
9. Work with sales teams to develop sales enablement materials and ensure that they are aligned with
marketing campaigns.
10. Keep up-to-date with industry trends and best practices in marketing and apply them to the company’s
marketing strategies.

Requirements:

1. Bachelor’s degree in marketing, business, or a related field; a Master’s degree is preferred.
2. 1 – 3 years of experience in marketing, preferably in the F&B or software-as-a-service (SaaS) industry.
3. Proven track record of developing and executing successful marketing campaigns that drive customer
acquisition and revenue growth.
4. Strong analytical and problem-solving skills, with the ability to use data to develop insights and make
recommendations.
5. Strong project management skills, with the ability to manage multiple projects simultaneously.
6. Experience with digital marketing channels, including email marketing, social media advertising, and
pay-per-click advertising.
7. Experience with content marketing, including content creation and distribution.
8. Experience with marketing analytics tools, such as Google Analytics, and Meta Business Suite to track and
measure campaign performance.
9. Knowledge of marketing automation tools, such as HubSpot & Zapier