RMC Food Industries Selects Slurp! Point-of-Sale for Licensed Outlets of Rumah Makan Cibiuk in Malaysia

16 December 2015

Bangi, Selangor, 16 December 2015 – Silent Mode Sdn. Bhd. today announced that RMC Food Industries Sdn. Bhd. has selected Slurp! point-of-sale (POS) system for all of its licensed outlets in Malaysia. Slurp! is a cloud-based POS system where the main host application is installed and running on an iPad device at every Rumah Makan Cibiuk premise. Meanwhile, Slurp! waiter app which connects wirelessly to the iPad is used by employees to record customer orders using smartphones. This mobility adds much flexibility and convenience to the outlets’ operation especially during peak hours where the waiters can take orders on the fly without the need to queue in front of the counter to key in orders. Rumah Makan Cibiuk prides itself as an affordable fine dine restaurant which serves high-quality Sundanese cuisines.

The cloud based characteristic of Slurp! enables the management team members of RMC Food Industries to access sales reports of each outlet easily on the Internet in real-time either by using a laptop or smartphone. Even during Internet connection outage, the POS system can still work without a hitch and will resume the real-time sales update whenever the Internet connection is available again.

“We are in the phase of growing the Rumah Makan Cibiuk business and we need a strong support from
a reliable point-of-sale (POS) system. We have had an initial experience in using Slurp! at our first Rumah Makan Cibiuk outlet in Malaysia which is located in Kajang . This outlet was opened through a joint- venture between RMC Food Industries and the original founder of Rumah Makan Cibiuk in Indonesia. We are satisfied with the performance of the POS system and that is why we’ve decided to use Slurp! at all the licensed outlets,” said Jamaluddin Omar, chief operating officer of RMC Food Industries Sdn. Bhd.

Currently, there are two Rumah Makan Cibiuk licensed outlets adopting Slurp! Another licensed outlet of Rumah Makan Cibiuk is set to open by end of this year.

Rumah Makan Cibiuk in Taman Putra, Kajang which was opened through a joint-venture and acts as the group operational headquarters for RMC Food Industries has also been adopting Slurp! since earlier this year.

RMC Food Industries also plans to install Slurp! POS at several more licensed outlets in Malaysia which are going to be operational in 2016.

Reza Razali, director of Silent Mode Sdn. Bhd. stated, “We are delighted that RMC Food Industries Sdn. Bhd. has put their trust on our point-of-sale (POS) solution. Our team works hard to develop Slurp! We make it convenient for restaurant owners to access information on their sales and improve the way the customer orders are recorded so that they can focus on growing and running the business efficiently.”

Jamaluddin who had previously used another type of POS system and then switched to Slurp! at his first Rumah Makan Cibiuk outlet in Kajang, enjoys very much the convenience that the system provides where he can access sales reports instantly on real-time.

He explained, “Slurp! is easy to use and we especially like having a system that is based on the cloud technology that gives us anywhere-anytime access to reports. This feature is very helpful to me when I travel and need access to reports,” stated Jamaluddin.

“Once, I was traveling to Indonesia and there was an issue with a sales transaction that needed my immediate attention. Thankfully with Slurp! I was able to identify the specific transaction quickly and easily, and, verify the information in question from where I was. We got the issue resolved!” he explained.

About Slurp!

Slurp! is an easy-to-use and customizable cloud-based point-of-sale (POS) system currently offered to F&B retail businesses in Malaysia. Slurp! helps retailers run their business better. Wait staff no longer have to worry about transferring customer order information from paper into the computer as the process is done electronically right from the beginning, via an iPad or a smartphone app. Information about menu items and their pricing, employee time cards, customer bills and others are stored in a secure repository on the cloud and accessible by authorized users at anytime and anywhere. Slurp!’s key features are Slurp! Central, Slurp! Cloud, Slurp! ordering system app (for customers), Waiter app, and, hardware components (an iPad, an iPad stand, a cash drawer and a receipt printer). To view a demo video of Slurp!, go to getslurp.com.

About RMC Food Industries Sdn. Bhd.

RMC Food Industries Sdn Bhd is the Master Licensor for all retail restaurants in Malaysia under the trade name Rumah Makan Cibiuk. This chain of restaurant outlets specialized in providing exquisite Sundanese cuisine with unique ambience and affordable fine dine experience. There are currently more than 40 outlets in Indonesia and three outlets in Malaysia which mostly operate under licensed concept with the respective branch operators. More details are available at www.cibiuk.com.my.

About Silent Mode Sdn. Bhd.

Silent Mode Sdn. Bhd. is a technology company that delivers innovative solutions via Software-as-a- Service model to F&B retailers to enable them to improve business efficiency, enhance customer experience and more. It is a spinoff of Terato Tech Sdn. Bhd., Malaysia’s premier mobile apps development company. Silent Mode’s first product Slurp is a cloud-based point-of-sale (POS) system for F&B retailers in Malaysia. The company is headquartered in Bangi, Selangor, Malaysia. Visit us at getslurp.com.


Press contact:
Kam Hashim
Hashim Communications
khashim[at]hashimpr[dot]com